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Microsoft Online Services

 

Today an email service is not limited to a secure communication with your counterparts but must also ensure that you are using the right tools to transition your company from communication to collaboration. Office 365 stack provides the tools to make sure you collaborate with your business counterparts in the most efficient manner yielding the utmost production output.

 

2MTech makes sure you are not only using these tools but also are trained to make the maximum use of the same. During the duration of the project one of the advantages we bring to the table is to train your team on the services, so that the reach is seamless and the workflow can transition to the very last member of your team.

 

Office 365 Product Suite

 

  • Exchange online – With guaranteed uptime of 99.9%, your enterprise not only gets a business class hosted email but also gets peace of mind with world class email security and hygiene backed up with globally redundant servers.
  • MSOffice – Locally installed full version of the up-to-date MS-Office application suite.
  • Yammer: Connect with people and teams across your organization. Make better decisions, faster.
  • SharePoint: Share and manage content, knowledge, and applications to empower teamwork, quickly find information, and seamlessly collaborate across the organisation.
  • OneDrive: Your personal cloud box to save and share information easily.
  • Office Online- Office application whilst you are on the move.

 

If you are dealing with these issues on a regular basis, it is time you give us a call.

 

  1. Non-delivery of emails/emails not received.
  2. Emails going to SPAM.
  3. Receiving lots of SPAMS/Virus emails.
  4. Email services downtime.
  5. Having insufficient email storage thus forcing user to take regular PST backups, leading to cumbersome retrieval of a past emails.
  6. Attachment size restriction.
  7. No dashboard to manage and control email.
  8. Compliance, archive and email deletion issues.

 

Besides the above, there is a long list of problems which comes attached with most of the legacy email systems or services. With the Office 365 suite, you can do away with the above problems and also benefit from a host of features. Now forget your concerns about attachment size as it has grown as big as 150MB per email along with a huge email box of 50GB/100GB plus a 50GB archive which gives any work force the power to keep as many emails as desired and not to worry about taking backups or worry about email retrieval. Office 365 gives you full control such as compliance and world Class Anti-X protection for events like zero-day email attacks. Etc.

 

Advantage 2MTech

 

We take pride in being one of the fastest newcomers to achieve the Microsoft competency which showcases our expertise in the field of Office 365. Our intention is not to work with you as an IT vendor but as your IT partner and guide you on the journey of world class cloud based email and other collaboration tools. We are just a call away to intervene on any of the issues you might face. We provide the first level of support without any extra cost round the clock.

 

Get tech ready with our suite of online services.

Microsoft Azure

 

Gone are the days when companies are compelled to invest heavily in hardware as well as licenses along with massive investments in a server room; we have entered the era of managed services whereby you only pay for what you use and need not be concerned with IT hardware, AMCs, licensing, backup etc. Being agile in nature, this model gives clients the flexibility to move from traditional CAPEX expenditure to OPEX investments. Now a client, new or established, need not worry about:

 

  • Launching a new application and waiting for the hardware.
  • Right sizing of the hardware.
  • Opting for the right licensing.
  • Buying the hardware and keeping future growth in mind as clients can increase or decrease the resources at will.
  • Critical situations like uptime, disaster recovery or uptime.

 

Azure takes care of everything a business requires today from an IT perspective. More than 97% of business workloads are supported today on Azure using one of the listed cloud models.

 

  • Infrastructure as a Service (IaaS) – Host Application Servers, backups server, DR, Fileservers etc.
  • Platform as a Service (PaaS) – Run your customized web application, Database, Operating System, programming language.
  • Software as a Service – CRM Online, SharePoint, Office 365, OneDrive.

 

The typical issues and questions that your enterprise could encounter are:

 

A new project / application launch is essential and the required hardware or software is not available.

 

  1. Large Investments in hardware is a hindrance to move to cloud.
  2. Huge investments in license could be a deterrent.
  3. Could Azure be used to mitigate my disaster recovery?
  4. Our technical expertise in the field of Azure is limited but movement to the platform is essential.
  5. What could be the cost implications and are there certified partners to assist in this endeavor?
  6. What are the typical applications Azure can support?

 

While taking your initial steps towards Azure, many of the above questions come to mind. Rest Assured, our highly experienced and motivated team makes sure you get the answers to each aspect of cloud queries that you may have.

 

Our certified team ensures that your applications and or any other production load like websites or databases are migrated to Azure with minimal or no downtime. Other workloads where Azure fits in best is disaster recover/ backup solutions providing a best in class DR solutions at a fraction of a cost.

 

To know more about how Azure can help increase the productivity and decrease downtime, connect with us using one of the available channels.

 

Azure is the way forward.

Cloud Solution Provider

 

CSP agreements from Microsoft brings a host of advantages to clients, for instance 24×7 first line support, billing and deployments can be managed by local expertise.

 

2MTech as a CSP provides 2X the advantage to its cloud clients. It is our belief that every project is unique and deserves exceptional attention for implementation. As a rule of thumb, we also ensure that the local team is brought up to speed and is proficient to handle any impending concerns that may arise.

 

In order to lower operational expenses on clients we have a number of modules that customers can choose from ensuring that all expenses are light on their pockets.

 

CSP in simple terms is the licensing agreement from Microsoft given to authorised designated partners who can assist clients/businesses to lower their burden on moving to the cloud and manage the licensing better.

 

CSP partners provide the first line of support to all the customers enrolled under a CSP which means in the event of any incident a client doesn’t require to worry about opening a ticket of engineers available. Local CSP partners would become the first point of contact for any and all issues. 2MTech’s proficient cloud engineers makes sure you are never alone, we have a certified team of engineers who are at your beck and call, ready to help on any cloud scenario.

 

To know more about how CSP is different from other licensing models, connect with our team using the chat option available on our website or ping us on any of our channels.

 

To try out our CSP services now!

Microsoft SPLA

 

Microsoft’s Service Provider License Agreement (SPLA) enables 2MTech to provide end users/clients with the latest eligible Microsoft Software products under a monthly rental agreement. This reality negates the worry of purchasing or renewing licenses which adds to capital expenditure. This model allows customers to upgrade their software at will without added costs. Customers can now host their server/applications, on-site and or in the cloud on a qualified service provider’s shared hardware. The added advantage to this system enables clients with the agility to scale up or down based on their requirements.

 

2MTech with its experienced team of professionals assists you to implement the solution as well as attain the appropriate licensing structure ensuring legitimacy and avoiding penalties due to unforeseen circumstances.

 

Be agile and decrease capital expenditure today!

Migration Services

 

Migrations have always been a nightmare and can be daunting for most enterprises. For us at 2MTech it is a passion. Our track record of 100% successful migration across industries gives us the added distinction of being specialists in this field.

 

Be it email migrations, taking off from a simple POP or exchange based system to an Office 365 environment or a complex active directory based, hybrid environments, we have our footprint in all these scenarios. Our certified SME (Subject Matter Experts) ensures that there is zero loss to critical information while seamlessly migrating you to a whole new world.

 

We give ourselves credit of having competed critical projects of migrating applications of multi-tier web apps to accounting packages or sage to even SAP running on multiple platforms.

 

Some of the typical pain points to look out for:

 

  • Migrations are costly and long drawn projects.
  • What could be the possible timelines for a typical migration and what does the investment entail?
  • What is the expected downtime and what could be the possible issues one could face when migrating?
  • What are the limitations of migrations?
  • What is plan B in case the migration does not succeed?

 

All of the above questions can be mitigated when you choose 2MTech as your partner. Our years of exposure to migration environments makes us one of the most preferred cloud partners on the Island of Mauritius.

 

Let us help you plan your next migration to move your workload and assist you in realising the benefits of migrating to the cloud.

 

Know more about how we can take you to the clouds.

Disaster Recovery as a Service

 

One of the most critical functions for any enterprise today is keeping a robust backup of data which can be restored during a disaster situation. There are multiple ways to tackle a server or HDD failure but to come out of a full system or site failure is still a myth for many companies. Having a disaster recovery plan is not enough today. What businesses need today is an end to end solution to provide them with a peace of mind where the whole team is informed on how to face a disaster and move to rapid recovery solutions. There are some critical questions which need to be answered by any company utilising DR services be it a DR provider or DR consumer, for example:

 

  • What is the frequency of data backup?
  • Retention days?
  • How long is the downtime before data is made accessible to end users?
  • How do users access the data?
  • What is the level of support provided during a crisis?
  • Is there a way to ascertain if the data backed up is accurate or if there is any corruption to the data?
  • Is there a way to do live DR?
  • Is it possible to save some money and live with a cold DR.
  • Are we talking about huge investments (CAPEX) or do we have pay as you go options, monthly billing?
  • Is the solution agile?

 

These are a few critical questions that can adversely affect your enterprise and could spell disaster for your business.

 

We at 2MTech understand the criticality of your business and at the same time we fully respect your data privacy and confidentiality. The perfect solution to these criteria is an unmatched DR solution. There are multiple ways a company can chose to protect their information which includes their data, application etc. Given below is a brief introduction to the available options with 2MTech:

 

HOT DR – Mainly suited for business-critical environments with mission critical data – Enterprises in this category may span banks, insurance and hospitals to name a few. Typically, a live DR also termed as HOT DR is recommended, seamlessly switching over to DR data in the case of unforeseen circumstances giving transparency to the end users and clients. These are applicable both on physical as well as virtual servers. In a HOT DR generally the expenses could be higher as companies tend to mirror data in their production system thereby having to invest in servers, storage, communication links, firewall etc. so as to easily switch over without downtime.

 

COLD DR – In this case a Cold DR generally doesn’t require the client to maintain a live copy of his data and a manual data copy and transfers are done to the DR site. These are mainly looked as offsite backups rather than a DR site.

 

Get a no obligation POC at your premises now!

ITaaS

 

Concentrating on core business objectives is a must for the growth of any enterprise. Redundancy in technology, high cost of manpower to circumvent issues and system upgrades leaves enterprises with high costs and low results. We ensure you focus on your core business rather than struggle with IT issues leaving you with ample time for the former.

 

With years of experience behind us, 2MTech brings with it the expertise to cater to your IT needs without the added costs on an in-house team while ensuring 24/7 support.

 

We understand your operations are critical and for this very reason we make sure that certified and experienced professionals guide and assist you towards your goals. The avoidance of an in-house team thus lowers your operational expenses while gaining a team that is proficient across technologies at a fraction of the cost.

 

ITaaS and the core of its advantages.

 

Make hiring and leave of absence redundant in the IT segment of your enterprise. We ensure that you always have professional expertise available to you 24X7 with no extra cost implications. Our costs are transparent and are billed at a flat rate on a monthly basis providing your enterprise with International standards of multi-technology skilled professionals. Compared to other vendors that charge a per hour intervention we assist in simplifying your cash flows and bill you in arrears at the end of each month, leaving you in total control to access our services first hand.

 

What are the umbrella of services IT as a Service covers?

 

It’s quite simple and to the point: Any and all incidentals that are IT are covered under ITaaS. Meaning our team takes care of your IT issues with no extra burden on your pocket, until and unless the issues requires a customised solution which requires specialised intervention. In this case we offload the issue to our trusted vendors and these interventions are generally not covered under the scope of our delivery.

 

To know more about what is covered and how ITaaS can make you focus on your core, fill in the contact form or give us a shout on our points.

 

Get the right model established for your enterprise today.

Social Media

 

Engaging content is what rules the social media and we have it!

 

2MTech proposes Social Media as a service to its clients, that is, we deliver tailor-made social media posts designed specifically for your Facebook, Twitter, LinkedIn, Instagram or any other platform. We engage in providing at least 2 posts customized to each social media platform you manage.

 

Keeping your business in mind, we help your business get the most out of social media marketing, as our service intent is to built a target audience specific to your business. Your posts will include everything that can bring their attention to your business as follows:

 

  1. Links to service pages
  2. Blogs
  3. Event Calendar
  4. Landing Pages
  5. Information and statistics relating to your business
  6. General reports

 

On special request at ‘no additional cost’ and included in the social media package are:

 

  1. Customized posts
  2. Build additional viewers list
  3. Customized Reports

 

What do the numbers say?

 

B2B and B2C are two extremes but both need almost same attention with just a change of some metrics to cater for both respectively. 92% of marketers online believe that social media has the power to spread relevant content to the targeted audience. Other than that, 84% of marketers agree that spending at least 6 hours per week on social media definitely brings a plus to their businesses and is significant enough to increase traffic on the social media platforms. The number of followers on social media does not only depend on us increasing the traffic but, word of mouth is also a powerful tool. Peer recommendations by followers can also do a wonderful job. Site traffic from media activity is also not to be ignored as 70% found this extremely valuable, especially that these activities can now be measured by using the correct digital marketing methodologies.

 

At 2MTech, we provide excellent service and believe in striving harder than yesterday. Give us a call so that we can start increasing the traffic on your social media platforms; +230 212 2222.

Web Development

 

At the forefront of any marketing tool is a website. 2MTech believes that a strong web content delivery team that provides web presence that extends your market reach is crucial for the sustenance of any enterprise. Our team of proficient developers, with expertise across various technologies are expert in enabling your footprint and managing and updating it to keep you abreast with the latest trends.

 

A site as you know is the face of any company in the digital world. Be it complying with International best practices, being dynamic and fluid are the current requirements. Having a good website is only half the battle. Once we have visitors on the site, keeping them engaged so as to keep them coming back for more information and the need for them to share the URL with their colleagues, is what makes a site successful. All of the above are a painstaking process of a combination of design, content and technology working together to entice an audience to come back for more.

 

We at 2MTech pride ourselves in having delivered websites across verticals and categories ensuring end user ease and client satisfaction.

Software Development

 

Need a hand in creating a customized software? We are here to help!

 

Businesses are in need of competitive advantage over competitors and the challenge to keep up with this trend is daunting. The evolution of software delivery taking into account the digital transformation is ever growing and there is a demand for high skills in software development.

 

We know there is an accelerated rate of change, thus at 2MTech we are ready with our software development team to give you the right start.

 

We provide:

1. Mobile Apps

2. Help Desk and Ticketing System

3. Calculation Software

 

What are the steps involved in software development?

1. Design

2. Build

3. Deploy

 

At 2MTech, we have the necessary engineering skills to tackle customer requirements for the kind of software they need. The creation and maintenance of applications and frameworks is not easy and hence we are a professional team dedicated to design, build and deploy the software that suits your business the best.

 

In order to reduce the workload on our team, we are also innovating and has already adopted PowerApps and SharePoint. These enable us to create apps using PowerApps that use SharePoint lists as a data source. We are a truly advanced organization in the field of Information technology and we spare no stone unturned in giving the best user experience ever. No matter the type of App or software a customer needs, after delivery we always stand by for any assistance required. We believe in working closely with our clients despite having delivered the product.

 

Whether you are an established organization or start-up, 2MTech works with both. We ensure quality of work and help you grow your business together with us. For a quotation and requirements, call us on +230 212 2222. 2MTech is just a call away.

General Data Protection Regulation

 

 

Privacy is considered to be an international fundamental human right and it has become imperative for us to protect it given its vulnerable nature. Data protection and privacy has never been so much of a hot topic as now.

 

On May 25, 2018, the General Data Protection Regulation (GDPR) came into effect, and it now governs how organizations manage their data processing and protection policies. Failure to comply with these regulations could result in costly penalties, not to mention damage to reputation.

 

GDPR – THE DEVIL IS IN THE DATA

 

The General Data Protection Regulation (GDPR), adopted by the European Union in 2016, came into effect with the aim to better protect EU citizens from privacy and data breaches. Also aimed at data controllers and processors who process personal data on EU individuals, the GDPR has extra-territorial applicability and will also be effective to any person or organisation outside Europe that holds or uses the personal data of a European citizen.

PROTECTING PERSONAL DATA

 

According to the regulation a “personal data breach” is “a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed.

 

GDPR introduces more stringent rules in relation to data protection and privacy. All systems and services that process personal data must be designed with data protection in mind and specific technical and organisational measures must be implemented to safeguard this information during processing.

 

MAURITIUS DATA PROTECTION ACT 2017 & IT’S LINK TO GDPR

 

Mauritius Data Protection Act 2017 (“DPA 2017”), applicable since 15th January 2018, has replaced the Data Protection Act 2004.  The Act aims at aligning with the GDPR and simultaneously fostering a business-friendly environment by attracting foreign direct investment.

 

BUSINESS: UNLOCK YOUR POTENTIAL

 

Instead of seeing GDPR as a “data blocker”, you should be looking at it as the path to the future of data. It is a big shift change, but it’s also about how you embrace that change. GDPR is a great reminder to businesses that people lend their information and organisations have a responsibility to look after it. It’s not just about confidentiality, it’s about integrity, accuracy and availability – and it’s just plain good business practice.

 

GDPR in fact presents the opportunity for businesses to “reset” how they use and collate data from their customers. It will prompt new ways of thinking, and bring about more trust and transparency.  It will also enable better business practices and the ability to make more informed decisions.

 

 

MORE THAN JUST TECHNOLOGY – People, Process & Technology

 

The belief that data privacy is mainly an IT issue is both short-sighted and dangerous. In the digital age, data is one of the most critical business assets and customers engage with businesses that they trust with their data.  Certainly, technology plays a critical role in managing data privacy, as it enables efficient and effective execution of controls, but processes and people matter as much as – if not more than – technology. Your processes, systems and technologies then need to be aligned with those policies.

 

WHAT ARE THE PENALTIES FOR NON – COMPLIANCE

 

DPA 2017 is a legislation that must be taken seriously, and the possible penalties illustrate just how serious non-compliance could be for any company. There are various offences and criminal penalties under this Act which, in general if committed, is sanctioned by a court of law. For instance, failure to comply with the notification of a personal data breach under the DPA 2017 will expose any company to a fine not exceeding 200,000 rupees and to imprisonment for a term not exceeding 5 years.

 

Under the Mauritian jurisdiction, the Data Protection Act of 2017 will be the governing law. Data controllers/processors must ensure strict adherence to the DPA of 2017.

 

Organizations that fail to comply with the guidelines under the GDPR could face a fine up to 4 % of global revenue or €20 million (whichever is the higher value). Companies that fail to conduct impact assessments following a security breach, or who fail to notify the relevant security authority following a breach, could face a fine of 2 % of global revenue.

 

 

HOW CAN WE HELP?

 

There is a tendency to think that GDPR is just an IT related issue involving security of systems with hackers breaking in and stealing organisations’ data. However, it extends wider than systems and security.

 

At 2MTech Services Ltd we can help organizations to identify, manage data and protect their business line.  From carrying out an assessment of all company data to ensuring secure and practical management of that data, we tailor our solutions to suit the needs and demands of each individual business today and into the future.

 

Sources & References:
Mauritius Data Protection Office, http://dataprotection.govmu.org/
UK Information Commissioner’s Office, https://ico.org.uk/
“The EU General Data Protection Regulation” by Allen & Overy, 2017
“Why GDPR Is Important And What You Need To Do To Get To Grips With It”, by Blackberry, May 2017 
 

 

Disclaimer: The content of this web page is a commentary on the GDPR, as 2MTech Services Ltd interprets it, as of the date of publication.  The information provided in this article is for information purposes only.

Get in touch with us

Company Name (required):
Your Full Name (required):
Office Phone Number (required):
Mobile Number:
Email Address:
Office Address:
Which services are you interested in (required):
Microsoft Online ServicesMicrosoft AzureMicrosoft Cloud Solution ProviderMicrosoft SPLAMigration ServicesDisaster RecoveryIT as a ServiceSocial MediaWeb DevelopmentSoftware DevelopmentGeneral Data Protection Regulation


Preferred time to call:
How did you hear about us? (required)
FacebookWebsiteFriendsAdvertisementOthers
Leave us a message:

Microsoft Online Services

 

Today an email service is not limited to a secure communication with your counterparts but must also ensure that you are using the right tools to transition your company from communication to collaboration. Office 365 stack provides the tools to make sure you collaborate with your business counterparts in the most efficient manner yielding the utmost production output.

 

2MTech makes sure you are not only using these tools but also are trained to make the maximum use of the same. During the duration of the project one of the advantages we bring to the table is to train your team on the services, so that the reach is seamless and the workflow can transition to the very last member of your team.

 

Office 365 Product Suite

 

  • Exchange online – With guaranteed uptime of 99.9%, your enterprise not only gets a business class hosted email but also gets peace of mind with world class email security and hygiene backed up with globally redundant servers.
  • MSOffice – Locally installed full version of the up-to-date MS-Office application suite.
  • Yammer: Connect with people and teams across your organization. Make better decisions, faster.
  • SharePoint: Share and manage content, knowledge, and applications to empower teamwork, quickly find information, and seamlessly collaborate across the organisation.
  • OneDrive: Your personal cloud box to save and share information easily.
  • Office Online- Office application whilst you are on the move.

 

If you are dealing with these issues on a regular basis, it is time you give us a call.

 

  1. Non-delivery of emails/emails not received.
  2. Emails going to SPAM.
  3. Receiving lots of SPAMS/Virus emails.
  4. Email services downtime.
  5. Having insufficient email storage thus forcing user to take regular PST backups, leading to cumbersome retrieval of a past emails.
  6. Attachment size restriction.
  7. No dashboard to manage and control email.
  8. Compliance, archive and email deletion issues.

 

Besides the above, there is a long list of problems which comes attached with most of the legacy email systems or services. With the Office 365 suite, you can do away with the above problems and also benefit from a host of features. Now forget your concerns about attachment size as it has grown as big as 150MB per email along with a huge email box of 50GB/100GB plus a 50GB archive which gives any work force the power to keep as many emails as desired and not to worry about taking backups or worry about email retrieval. Office 365 gives you full control such as compliance and world Class Anti-X protection for events like zero-day email attacks. Etc.

 

Advantage 2MTech

 

We take pride in being one of the fastest newcomers to achieve the Microsoft competency which showcases our expertise in the field of Office 365. Our intention is not to work with you as an IT vendor but as your IT partner and guide you on the journey of world class cloud based email and other collaboration tools. We are just a call away to intervene on any of the issues you might face. We provide the first level of support without any extra cost round the clock.

 

Get tech ready with our suite of online services.

Microsoft Azure

 

Gone are the days when companies are compelled to invest heavily in hardware as well as licenses along with massive investments in a server room; we have entered the era of managed services whereby you only pay for what you use and need not be concerned with IT hardware, AMCs, licensing, backup etc. Being agile in nature, this model gives clients the flexibility to move from traditional CAPEX expenditure to OPEX investments. Now a client, new or established, need not worry about:

 

  • Launching a new application and waiting for the hardware.
  • Right sizing of the hardware.
  • Opting for the right licensing.
  • Buying the hardware and keeping future growth in mind as clients can increase or decrease the resources at will.
  • Critical situations like uptime, disaster recovery or uptime.

 

Azure takes care of everything a business requires today from an IT perspective. More than 97% of business workloads are supported today on Azure using one of the listed cloud models.

 

  • Infrastructure as a Service (IaaS) – Host Application Servers, backups server, DR, Fileservers etc.
  • Platform as a Service (PaaS) – Run your customized web application, Database, Operating System, programming language.
  • Software as a Service – CRM Online, SharePoint, Office 365, OneDrive.

 

The typical issues and questions that your enterprise could encounter are:

 

A new project / application launch is essential and the required hardware or software is not available.

 

  1. Large Investments in hardware is a hindrance to move to cloud.
  2. Huge investments in license could be a deterrent.
  3. Could Azure be used to mitigate my disaster recovery?
  4. Our technical expertise in the field of Azure is limited but movement to the platform is essential.
  5. What could be the cost implications and are there certified partners to assist in this endeavor?
  6. What are the typical applications Azure can support?

 

While taking your initial steps towards Azure, many of the above questions come to mind. Rest Assured, our highly experienced and motivated team makes sure you get the answers to each aspect of cloud queries that you may have.

 

Our certified team ensures that your applications and or any other production load like websites or databases are migrated to Azure with minimal or no downtime. Other workloads where Azure fits in best is disaster recover/ backup solutions providing a best in class DR solutions at a fraction of a cost.

 

To know more about how Azure can help increase the productivity and decrease downtime, connect with us using one of the available channels.

 

Azure is the way forward.

Cloud Solution Provider

 

CSP agreements from Microsoft brings a host of advantages to clients, for instance 24×7 first line support, billing and deployments can be managed by local expertise.

 

2MTech as a CSP provides 2X the advantage to its cloud clients. It is our belief that every project is unique and deserves exceptional attention for implementation. As a rule of thumb, we also ensure that the local team is brought up to speed and is proficient to handle any impending concerns that may arise.

 

In order to lower operational expenses on clients we have a number of modules that customers can choose from ensuring that all expenses are light on their pockets.

 

CSP in simple terms is the licensing agreement from Microsoft given to authorised designated partners who can assist clients/businesses to lower their burden on moving to the cloud and manage the licensing better.

 

CSP partners provide the first line of support to all the customers enrolled under a CSP which means in the event of any incident a client doesn’t require to worry about opening a ticket of engineers available. Local CSP partners would become the first point of contact for any and all issues. 2MTech’s proficient cloud engineers makes sure you are never alone, we have a certified team of engineers who are at your beck and call, ready to help on any cloud scenario.

 

To know more about how CSP is different from other licensing models, connect with our team using the chat option available on our website or ping us on any of our channels.

 

To try out our CSP services now!

Microsoft SPLA

 

Microsoft’s Service Provider License Agreement (SPLA) enables 2MTech to provide end users/clients with the latest eligible Microsoft Software products under a monthly rental agreement. This reality negates the worry of purchasing or renewing licenses which adds to capital expenditure. This model allows customers to upgrade their software at will without added costs. Customers can now host their server/applications, on-site and or in the cloud on a qualified service provider’s shared hardware. The added advantage to this system enables clients with the agility to scale up or down based on their requirements.

 

2MTech with its experienced team of professionals assists you to implement the solution as well as attain the appropriate licensing structure ensuring legitimacy and avoiding penalties due to unforeseen circumstances.

 

Be agile and decrease capital expenditure today!

Migration Services

 

Migrations have always been a nightmare and can be daunting for most enterprises. For us at 2MTech it is a passion. Our track record of 100% successful migration across industries gives us the added distinction of being specialists in this field.

 

Be it email migrations, taking off from a simple POP or exchange based system to an Office 365 environment or a complex active directory based, hybrid environments, we have our footprint in all these scenarios. Our certified SME (Subject Matter Experts) ensures that there is zero loss to critical information while seamlessly migrating you to a whole new world.

 

We give ourselves credit of having competed critical projects of migrating applications of multi-tier web apps to accounting packages or sage to even SAP running on multiple platforms.

 

Some of the typical pain points to look out for:

 

  • Migrations are costly and long drawn projects.
  • What could be the possible timelines for a typical migration and what does the investment entail?
  • What is the expected downtime and what could be the possible issues one could face when migrating?
  • What are the limitations of migrations?
  • What is plan B in case the migration does not succeed?

 

All of the above questions can be mitigated when you choose 2MTech as your partner. Our years of exposure to migration environments makes us one of the most preferred cloud partners on the Island of Mauritius.

 

Let us help you plan your next migration to move your workload and assist you in realising the benefits of migrating to the cloud.

 

Know more about how we can take you to the clouds.

Disaster Recovery as a Service

 

One of the most critical functions for any enterprise today is keeping a robust backup of data which can be restored during a disaster situation. There are multiple ways to tackle a server or HDD failure but to come out of a full system or site failure is still a myth for many companies. Having a disaster recovery plan is not enough today. What businesses need today is an end to end solution to provide them with a peace of mind where the whole team is informed on how to face a disaster and move to rapid recovery solutions. There are some critical questions which need to be answered by any company utilising DR services be it a DR provider or DR consumer, for example:

 

  • What is the frequency of data backup?
  • Retention days?
  • How long is the downtime before data is made accessible to end users?
  • How do users access the data?
  • What is the level of support provided during a crisis?
  • Is there a way to ascertain if the data backed up is accurate or if there is any corruption to the data?
  • Is there a way to do live DR?
  • Is it possible to save some money and live with a cold DR.
  • Are we talking about huge investments (CAPEX) or do we have pay as you go options, monthly billing?
  • Is the solution agile?

 

These are a few critical questions that can adversely affect your enterprise and could spell disaster for your business.

 

We at 2MTech understand the criticality of your business and at the same time we fully respect your data privacy and confidentiality. The perfect solution to these criteria is an unmatched DR solution. There are multiple ways a company can chose to protect their information which includes their data, application etc. Given below is a brief introduction to the available options with 2MTech:

 

HOT DR – Mainly suited for business-critical environments with mission critical data – Enterprises in this category may span banks, insurance and hospitals to name a few. Typically, a live DR also termed as HOT DR is recommended, seamlessly switching over to DR data in the case of unforeseen circumstances giving transparency to the end users and clients. These are applicable both on physical as well as virtual servers. In a HOT DR generally the expenses could be higher as companies tend to mirror data in their production system thereby having to invest in servers, storage, communication links, firewall etc. so as to easily switch over without downtime.

 

COLD DR – In this case a Cold DR generally doesn’t require the client to maintain a live copy of his data and a manual data copy and transfers are done to the DR site. These are mainly looked as offsite backups rather than a DR site.

 

Get a no obligation POC at your premises now!

ITaaS

 

Concentrating on core business objectives is a must for the growth of any enterprise. Redundancy in technology, high cost of manpower to circumvent issues and system upgrades leaves enterprises with high costs and low results. We ensure you focus on your core business rather than struggle with IT issues leaving you with ample time for the former.

 

With years of experience behind us, 2MTech brings with it the expertise to cater to your IT needs without the added costs on an in-house team while ensuring 24/7 support.

 

We understand your operations are critical and for this very reason we make sure that certified and experienced professionals guide and assist you towards your goals. The avoidance of an in-house team thus lowers your operational expenses while gaining a team that is proficient across technologies at a fraction of the cost.

 

ITaaS and the core of its advantages.

 

Make hiring and leave of absence redundant in the IT segment of your enterprise. We ensure that you always have professional expertise available to you 24X7 with no extra cost implications. Our costs are transparent and are billed at a flat rate on a monthly basis providing your enterprise with International standards of multi-technology skilled professionals. Compared to other vendors that charge a per hour intervention we assist in simplifying your cash flows and bill you in arrears at the end of each month, leaving you in total control to access our services first hand.

 

What are the umbrella of services IT as a Service covers?

 

It’s quite simple and to the point: Any and all incidentals that are IT are covered under ITaaS. Meaning our team takes care of your IT issues with no extra burden on your pocket, until and unless the issues requires a customised solution which requires specialised intervention. In this case we offload the issue to our trusted vendors and these interventions are generally not covered under the scope of our delivery.

 

To know more about what is covered and how ITaaS can make you focus on your core, fill in the contact form or give us a shout on our points.

 

Get the right model established for your enterprise today.

Social Media

 

Engaging content is what rules the social media and we have it!

 

2MTech proposes Social Media as a service to its clients, that is, we deliver tailor-made social media posts designed specifically for your Facebook, Twitter, LinkedIn, Instagram or any other platform. We engage in providing at least 2 posts customized to each social media platform you manage.

 

Keeping your business in mind, we help your business get the most out of social media marketing, as our service intent is to built a target audience specific to your business. Your posts will include everything that can bring their attention to your business as follows:

 

  1. Links to service pages
  2. Blogs
  3. Event Calendar
  4. Landing Pages
  5. Information and statistics relating to your business
  6. General reports

 

On special request at ‘no additional cost’ and included in the social media package are:

 

  1. Customized posts
  2. Build additional viewers list
  3. Customized Reports

 

What do the numbers say?

 

B2B and B2C are two extremes but both need almost same attention with just a change of some metrics to cater for both respectively. 92% of marketers online believe that social media has the power to spread relevant content to the targeted audience. Other than that, 84% of marketers agree that spending at least 6 hours per week on social media definitely brings a plus to their businesses and is significant enough to increase traffic on the social media platforms. The number of followers on social media does not only depend on us increasing the traffic but, word of mouth is also a powerful tool. Peer recommendations by followers can also do a wonderful job. Site traffic from media activity is also not to be ignored as 70% found this extremely valuable, especially that these activities can now be measured by using the correct digital marketing methodologies.

 

At 2MTech, we provide excellent service and believe in striving harder than yesterday. Give us a call so that we can start increasing the traffic on your social media platforms; +230 212 2222.

Web Development

 

At the forefront of any marketing tool is a website. 2MTech believes that a strong web content delivery team that provides web presence that extends your market reach is crucial for the sustenance of any enterprise. Our team of proficient developers, with expertise across various technologies are expert in enabling your footprint and managing and updating it to keep you abreast with the latest trends.

 

A site as you know is the face of any company in the digital world. Be it complying with International best practices, being dynamic and fluid are the current requirements. Having a good website is only half the battle. Once we have visitors on the site, keeping them engaged so as to keep them coming back for more information and the need for them to share the URL with their colleagues, is what makes a site successful. All of the above are a painstaking process of a combination of design, content and technology working together to entice an audience to come back for more.

 

We at 2MTech pride ourselves in having delivered websites across verticals and categories ensuring end user ease and client satisfaction.

Software Development

 

Need a hand in creating a customized software? We are here to help!

 

Businesses are in need of competitive advantage over competitors and the challenge to keep up with this trend is daunting. The evolution of software delivery taking into account the digital transformation is ever growing and there is a demand for high skills in software development.

 

We know there is an accelerated rate of change, thus at 2MTech we are ready with our software development team to give you the right start.

 

We provide:

1. Mobile Apps

2. Help Desk and Ticketing System

3. Calculation Software

 

What are the steps involved in software development?

1. Design

2. Build

3. Deploy

 

At 2MTech, we have the necessary engineering skills to tackle customer requirements for the kind of software they need. The creation and maintenance of applications and frameworks is not easy and hence we are a professional team dedicated to design, build and deploy the software that suits your business the best.

 

In order to reduce the workload on our team, we are also innovating and has already adopted PowerApps and SharePoint. These enable us to create apps using PowerApps that use SharePoint lists as a data source. We are a truly advanced organization in the field of Information technology and we spare no stone unturned in giving the best user experience ever. No matter the type of App or software a customer needs, after delivery we always stand by for any assistance required. We believe in working closely with our clients despite having delivered the product.

 

Whether you are an established organization or start-up, 2MTech works with both. We ensure quality of work and help you grow your business together with us. For a quotation and requirements, call us on +230 212 2222. 2MTech is just a call away.

General Data Protection Regulation

 

 

Privacy is considered to be an international fundamental human right and it has become imperative for us to protect it given its vulnerable nature. Data protection and privacy has never been so much of a hot topic as now.

 

On May 25, 2018, the General Data Protection Regulation (GDPR) came into effect, and it now governs how organizations manage their data processing and protection policies. Failure to comply with these regulations could result in costly penalties, not to mention damage to reputation.

 

GDPR – THE DEVIL IS IN THE DATA

 

The General Data Protection Regulation (GDPR), adopted by the European Union in 2016, came into effect with the aim to better protect EU citizens from privacy and data breaches. Also aimed at data controllers and processors who process personal data on EU individuals, the GDPR has extra-territorial applicability and will also be effective to any person or organisation outside Europe that holds or uses the personal data of a European citizen.

PROTECTING PERSONAL DATA

 

According to the regulation a “personal data breach” is “a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed.

 

GDPR introduces more stringent rules in relation to data protection and privacy. All systems and services that process personal data must be designed with data protection in mind and specific technical and organisational measures must be implemented to safeguard this information during processing.

 

MAURITIUS DATA PROTECTION ACT 2017 & IT’S LINK TO GDPR

 

Mauritius Data Protection Act 2017 (“DPA 2017”), applicable since 15th January 2018, has replaced the Data Protection Act 2004.  The Act aims at aligning with the GDPR and simultaneously fostering a business-friendly environment by attracting foreign direct investment.

 

BUSINESS: UNLOCK YOUR POTENTIAL

 

Instead of seeing GDPR as a “data blocker”, you should be looking at it as the path to the future of data. It is a big shift change, but it’s also about how you embrace that change. GDPR is a great reminder to businesses that people lend their information and organisations have a responsibility to look after it. It’s not just about confidentiality, it’s about integrity, accuracy and availability – and it’s just plain good business practice.

 

GDPR in fact presents the opportunity for businesses to “reset” how they use and collate data from their customers. It will prompt new ways of thinking, and bring about more trust and transparency.  It will also enable better business practices and the ability to make more informed decisions.

 

 

MORE THAN JUST TECHNOLOGY – People, Process & Technology

 

The belief that data privacy is mainly an IT issue is both short-sighted and dangerous. In the digital age, data is one of the most critical business assets and customers engage with businesses that they trust with their data.  Certainly, technology plays a critical role in managing data privacy, as it enables efficient and effective execution of controls, but processes and people matter as much as – if not more than – technology. Your processes, systems and technologies then need to be aligned with those policies.

 

WHAT ARE THE PENALTIES FOR NON – COMPLIANCE

 

DPA 2017 is a legislation that must be taken seriously, and the possible penalties illustrate just how serious non-compliance could be for any company. There are various offences and criminal penalties under this Act which, in general if committed, is sanctioned by a court of law. For instance, failure to comply with the notification of a personal data breach under the DPA 2017 will expose any company to a fine not exceeding 200,000 rupees and to imprisonment for a term not exceeding 5 years.

 

Under the Mauritian jurisdiction, the Data Protection Act of 2017 will be the governing law. Data controllers/processors must ensure strict adherence to the DPA of 2017.

 

Organizations that fail to comply with the guidelines under the GDPR could face a fine up to 4 % of global revenue or €20 million (whichever is the higher value). Companies that fail to conduct impact assessments following a security breach, or who fail to notify the relevant security authority following a breach, could face a fine of 2 % of global revenue.

 

 

HOW CAN WE HELP?

 

There is a tendency to think that GDPR is just an IT related issue involving security of systems with hackers breaking in and stealing organisations’ data. However, it extends wider than systems and security.

 

At 2MTech Services Ltd we can help organizations to identify, manage data and protect their business line.  From carrying out an assessment of all company data to ensuring secure and practical management of that data, we tailor our solutions to suit the needs and demands of each individual business today and into the future.

 

Sources & References:
Mauritius Data Protection Office, http://dataprotection.govmu.org/
UK Information Commissioner’s Office, https://ico.org.uk/
“The EU General Data Protection Regulation” by Allen & Overy, 2017
“Why GDPR Is Important And What You Need To Do To Get To Grips With It”, by Blackberry, May 2017 
 

 

Disclaimer: The content of this web page is a commentary on the GDPR, as 2MTech Services Ltd interprets it, as of the date of publication.  The information provided in this article is for information purposes only.